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Basic Negotiating skills

Important issues when talking about the skill of Negotiating:

  • Negotiation is a method by which people settle differences.

  • Basic Negotiating skills

  • Conflict resolution.

  • How to contain and resource.

  • Tone of voice

  • Keeping the main thing the main thing.

  • Personality and motivations

  • Building alliances



Conflict form part of our daily life’s and we need to control the 'attitude', discontent, and misunderstanding if you may. The training provides some tools in order for the learner (employee) to Negotiate Better and more with care and love. The reason why people have fall-outs more of the time is that these people more often don’t understand one another. 


Negotiating means getting the best of your opponent’.
- Marvin Gaye 


‘The best move you can make in negotiation is to think of an incentive the other person hasn't even thought of - and then meet it’.
- Eli Broad 


  • Managing a difficult team (Many times, it's only a trust issue)

  • Managing observations and opinions

  • Managing preconceived ideas

  • Managing discussions (co-cussing)





1.      Preparation

2.      Discussion

3.      Clarification of goals

4.      Negotiation toward a WIN-WIN situation

5.      Agreement

6.      Implementation of a course of action

Knowledge is power. The more you know about any situation, the more informed decisions will follow.

Negotiation is a dialogue between two or more people or parties intended to reach a beneficial outcome. This beneficial outcome can be for all of the parties involved or just for one or some of them. It aims to resolve points of difference, gain an advantage for an individual or collective, or craft outcomes to satisfy various interests.[1] It is often conducted by putting forward a position and making small concessions to achieve an agreement. The degree to which the negotiating parties trust each other to implement the negotiated solution is a major factor in determining whether negotiations are successful. Negotiation is not a zero-sum game; the negotiation will fail if there is no cooperation. (wiki dictionary) 

A typical Course


Going outside the gates USA RSA
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